The Lincoln Pledge
Comprehensive Customer Service
The Lincoln Pledge
at Franklin Park Lincoln
We want your new Lincoln to perform beyond your every expectation. Which is why we place the high quality of maintenance and service as vitally important to the rewarding experience of Lincoln Ownership.
From maintenance and service to limited warranty and roadside assistance and much more, we're here to serve you every step along the way.
Our Promise Includes
BUMPER TO BUMPER WARRANTY
Be assured your Lincoln is covered for four years/50,000 miles.*
Lifetime Roadside Assistance
We'll be there for you as long as you own your Lincoln - with 24-hour/seven-days-a-week
assistance nationwide.*LINCOLN COMPLIMENTARY MAINTENANCE
Enjoy a complimentary maintenance plan including oil changes and tire rotations.*
COMPLIMENTARY CAR WASH
After each service visit, we're happy to return your Lincoln back to you washed and ready for the road ahead.**
COMPLIMENTARY LOANER
Should your Lincoln require warranty service, we'll be there for you with a complimentary loaner vehicle.
SERVICE PARTS WARRANTY
We'll stand behind you and our service with a two-year, unlimited-mile warranty on both parts and labor.
Lincoln Client Relationship Center
Our caring agents are empowered to handle your call and concerns from beginning to end. Contact us at 800-521-4140 or 800-232-5952.